Cookie Policy

A cookie is a small file, typically of letters and numbers, downloaded to a user's computer or mobile device when the user accesses certain websites. Cookies are then sent back to originating website on each subsequent visit. Cookies are useful because they allow a website to recognise a user’s device.

Necessary or Essential Cookies – Cookies which are absolutely necessary for the running of a website. These are generally first-party cookies are usually exempted from the consent requirement. E.g. Authentication cookies, Session cookies etc.

Cookie Notice

Cookies are used on this website. The text in a cookie often consists of a string of numbers and letters that uniquely identifies your computer, but it can contain other information as well. We use cookies and similar technologies for several purposes, which may include:

Storing your Preferences and Settings - Settings that enable our website to operate correctly or that maintain your preferences over time may be stored on your device.

Social Media – Our websites include social media cookies, to enable users to login into their social media accounts to share content via that service.

Analytics - In order to improve the performance of provide our website efficiently, we use cookies and other identifiers to gather usage and performance data.

By using our Website, you agree that cookies are to be placed on your device as explained and summarized below.

  • Cookies may be described as small pieces of data that a website sends to your computer’s web browser while you are navigating through the website.
  • The main functions of a Cookie is to facilitate a smooth navigation between website pages and to remember the user’s preferences.
  • Cookies may be stored on your machine/ terminal device and this enables the Cookie to identify your computer.
  • Cookies used on our Website can be facilitated by either our own Website or by a third-party website.

As described in our Cookie Notice you can adjust your browser settings to accept or refuse cookies.

The cookies we use have a maximum lifetime of 24 months. The types of cookies that we use and their respective description are shown in the table below. However, we may update or modify our cookies from time to time and the same will be updated in the list below:

Name

Domain

Description

HSID, SIDCC, NID, DV

Google.com

These cookies are used to identify users, track users’ activity and store users’ preferences.

_ga, _gat, _gid, _gac

Google Analytics

Used to distinguish users.

1P_JAR

Gstatic.com

gstatic.com is a Google owned domain where it hosts its static content, mainly images. The main purpose of this domain is to improve the performance of other sites

zync-uuid, sd-session-id

Rezync.com

Double Click - Used to anonymously collect demographic information.

pxrc, rlas3

Rlcdn.com

The main purpose of cookies is - Targeting/Advertising. These are first party cookies. To see these, look up the domain using the website search function.

__cfduid

cloudflare.com

The "__cfduid" cookie is set by the CloudFlare service to identify trusted web traffic. It does not correspond to any user id in the web application, nor does the cookie store any personally identifiable information.

razorpay_api_session, clientId, _uetvid, rzp_utm, _hjAbsoluteSessionInProgress, _rdt_uuid, _hjAbsoluteSessionInProgress, _fbp, _hjid, _uetsid, onComplete, _abexps

api.razorpay.com

Rasorpay sends cookies to your computer in order to uniquely identify your browser and improve the quality of our service.Persistent cookies can be removed by following your browser help file directions. If you choose to disable cookies, some areas of Razorpay may not work properly or at all. Razorpay uses third party tools, who may collect anonymous information about your visits to Razorpay using cookies, and interaction with Razorpay products and services.

vuid, player, __qca, _gcl_au, sd_client_id, __ssid, _uetvid, _fbp

vimeo.com

Vimeo’s embeddable video player uses first-party cookies that we consider essential to the video player experience. Vimeo do not use third-party analytics or advertising cookies when our video player appears on a third-party website.

V_auth

liveagent.com

• Authentication token, allows an visitor to reload the visitor panel.

• Validity: year / till logout

visitor_la_sid

• Currently active session

• Validity: when the browsing session ends

LaSID

• Visitor session identifier

• Validity: when the browsing session ends

LaVisitorId

• This identifier is used to recognize the visitor on each visit of your pages where the widget integration code is added

• Validity: 30 days

LaVisitorNew

• Information if this is a new or returning visitor, automatic invitations may display depending on this attribute

• Validity: one day

LaRunningChat

• Parameters to reload the chat window if page is refreshed or visitor navigates their browser to another page

• Validity: when the browsing session ends

LaUserDetails

• Stores user details information defined by administrator in integration code

• Validity: when the browsing session ends

closedInvitations

• List of invitations that the visitor dismissed, the invitations will not be displayed while the cookie is valid

• Validity: when the browsing session ends

Use of Google Analytics Cookies

Google Analytics is a tool that helps website owners measure how users interact with website content. As a user navigates between web pages, Google Analytics provides website owners JavaScript tags (libraries) to record information about the page a user has seen, for example the URL of the page.

The Google Analytics JavaScript libraries use HTTP cookies to "remember" what a user has done on previous pages / interactions with the website.

Google Analytics supports three JavaScript libraries (tags) for measuring website usage: gtag.js, analytics.js, and ga.js.

Google Analytics is triggered by a script that is embedded into a website. When a user opens it, the script triggers parameters to be collected, encrypted and shared to the Analytics server.

Google Analytics cookies provide the following information:

Visitor details: location, device, browser, OS, time of visit, User interests (collected by Google based on browsing history), and Service provider.

Session details: landing and exit pages, duration, user flow through the website, actions, search queries, goal conversions and site speed

Opting Out

You can opt-out of Google Analytics cookies by clicking on the “Disable Google Analytics Cookies” button below.

In case you opt-out, specific functionalities on our Website may not be available.

Cookie Settings